FAQs
What is your shipping policy?
Items will ship within 3-7 business days
Flat rate (with insurance)
Option to pick up in store
Can I order a custom piece?
We can create any custom piece to your liking. Set up appointment with your custom designer via phone or email.
What is your return policy?
14 day limit for exchange to receive full store credit. Item(s) must be new, damage free. Buyer pays for flat rate shipping back.
How do I find my ring size?
Free ring sizer available upon request, simply pay for flat shipping of $10.
How do I take care of my jewelry?
Free in-store steam cleaning available at any time upon request.
To care for all jewelry gently wipe with polishing cloth after wearing. Store in an airtight jewelry box or in a small plastic bag.
For sterling silver and gemstones, avoid contact with water, perfumes, and lotions.
What gifting services do you offer?
Gift wrap and gift receipt available for exchanges within 14 days.